Hardware and software solutions, and new digital technologies in Business IT, upgrade infrastructures and IT networks in hotel units, and contribute in enhancing productivity, functionality, flexibility, and saving resources. Internet of Things, Cloud, mobility applications and other technology trends, as well as new IT solutions and services, will be the focus of this section for the conference.

Wi-Fi equipment, unified telecoms, IP telephony and local networking solutions, are vital in the optimal provision of internet access services to tourist facility guests, as well as in the smooth and effective operation of such units in general. Evolution in networking, communications and internet access services, will be a significant part of the conference’s presentations.

Online reservations, hotel activity promotions through the internet, search engines and social media, and targeted mobile applications, are today at the core of commercial policy management, and attracting hotel guests. Speakers about this issue will let visitors know how to use new technologies in a wider scale, in order to enhance their competitiveness and shape a successful strategy of attracting potential guests.

Energy management is one of the biggest challenges for hotel facilities. Achieving the optimal energy efficiency, combined with the best possible operational cost saving, is the main goal of every hotel unit. New lighting technologies, modern air-conditioning solutions, evolved heat and motion sensors, control units, renewable energy sources, and energy upgrade and saving systems in general, will be some of the issues in this section.

The role of TV in modern hotels is upgraded. A TV set is not just a medium to watch terrestrial and satellite channels, but rather has turned into an interactive tool, through which one can offer extended hospitality services, like Pay TV, music, videogames, internet browsing, email access, social media, connectivity with tablets & smartphones, and many other applications. The key to this change is IPTV technology, Headend infrastructures, network equipment, and of course new TV sets, to be presented during this section, along with Digital Signage solutions, to display digital content in all hotel areas.

Security for guests, personnel, facilities and infrastructures, is a critical parameter for smooth hotel operation, as well as a main factor when guests choose a hotel, according to results by several studies. Technological developments in fire detection and control, electronic locks, security lighting, video surveillance systems, and other kinds of security systems used in hotels, as well as the significant role of the human factor in protection procedures, will be highlighted through speeches in this section.